REFUND POLICY

REFUND POLICY

We offer a 5 days money back guarantee to guarantee you the best possible experience.

If you are not satisfied with the item, contact us now and we will solve your problem!
We do not accept returns after the 5 days period, so contact us as soon as possible and you will receive a full refund!

HOW TO MAKE A REFUND REQUEST?

Simply fill out our contact form or send us an email at kristian.gym41@gmail.com with your order number. Once the product has been received and verified, we will refund the amount paid!
(Refunds can take up to 5 days to process, depending on the lender).
The returned item must be intact, unused and / or unworn, and with tags still attached!!

RETURNS

The task to return the item and the related costs are borne by the customer.

IF THE ITEMS I RECEIVE ARE DEFECTIVE / WRONG / DAMAGED?

If you have received defective, incorrect and / or damaged goods, contact us within 5 days of receiving the order. Remember to include the order number, the photographs of the items and all the references related to the receipt of the package and, in accordance with our money-back guarantee, we will do our best to resolve the problem as soon as possible!

HOW DO I MODIFY OR CANCEL MY ORDER?

Please contact us as soon as possible if you wish to modify or cancel your order at kristian.gym41@gmail.com. Remember to include the order number and the modification and / or cancellation you wish to make, you will receive confirmation of the operation.

Orders that have already been packed cannot be changed or canceled!!